Research challenges

Our research question:

What is the impact of culture on the results of established methods of usability testing?

• How are the different components of a usability test, e.g. planning, performing and reporting, influenced by a cultural diversity of users and contexts of use?
• How are cultural backgrounds taken into account when recruiting and describing usability test users?
• Which form of relations and communications between evaluators and test users are most effective in terms of finding relevant usability problems in culturally localized applications?
• What is the nature of common cross culturally related usability problems, and what is a good quality of cultural usability of information and communication technology?